Refund Policy

Return Eligibility

Customer satisfaction is important to us.

Eligible products may be returned within 60 days of delivery.

Returned items should be in appropriate condition and include all original components whenever possible.

Free Returns

We proudly offer free returns for eligible products.

Customers who wish to initiate a return should contact our customer service team for assistance before sending any items back.

Refund Process

Once a returned item has been received and inspected, the refund process will begin.

Approved refunds are issued to the original payment method used during checkout.

Refund Timeframe

Refunds are generally processed within 5–10 business days after approval.

The exact timing may vary depending on the payment provider or financial institution involved.

Non-Returnable Situations

Refund requests may not be approved if:

• The item has been significantly damaged due to misuse.
• The item is missing essential components.
• The return does not meet the eligibility requirements.

Return Assistance

Our support team is available to help guide customers through the return and refund process.

Email: press@mybilliesale.com

We strive to resolve all refund inquiries fairly and efficiently.